Client Reviews
Excellent
Based on 22 reviews
James Faggetter
2023-09-28
Great Bidet Seats and after sales care was awesome, highly recommend their products!
Akalan RD
2023-09-26
I have both used LB5000 and C850R for the last 6 years, never had a problem, moved into a new place and their customer service is outstanding! Great job guys !!
Mark Sedhom
2023-09-21
The team at Bidet Online have been great, particularly with their after sales support. The C850r has been excellent.
Jonathan Ong
2023-06-13
I'm still very happy since I bought my in Nov 2020. Never have had any problem since then.
Wai Loo
2023-01-03
Right from the beginning of my initial enquiry about bidets, through to the subsequent purchase, installation and after sales follow-up, the service has been outstanding. I highly recommend this company to anyone looking to buy a bidet.
Kevin was very patient with all my questions. He provided information and helpful advice regarding what toilet I needed to match the bidet seat dimensions. He was happy to hold my purchase until my new toilet was installed.
Delivery was prompt and when I called up about the seat more than a year later, Kevin continued to be very helpful and courteous, resolving the matter in no time. His colleague Barry was also very kind and helpful when Kevin was not available. I cannot thank them enough for their excellent customer service. Keep up your good work guys!
sriwalee intaralaks
2022-11-12
I have problem with my bidet as the LED blue light is not On. I called Kevin. He is the BEST saving problem instantly
BEST.he He ssolve
Royston Hng
2022-08-29
I don’t normally do reviews but for bidets online I will make an exception. :) My bidet got lost during delivery. Kevin the owner stepped up and sent out a new bidet to me anyway despite making a loss. I’m extremely appreciative of Kevin’s effort and kindness especially during these hard COVID times. I highly recommend bidets online for future bidet purchasers.
DA
2022-07-21
The true test of a business is the support they provide after a sale. Unfortunately a 3yr old DIB seat had some issues and stopped working. I must admit I was initially sceptical that the seat could be repaired for a reasonable price. To my surprise the seat has ended up pretty much fully refurbished and for an incredibly reasonable price. My thanks to Kevin at Bidets Online for providing such genuine customer care. I wouldn’t hesitate purchasing or using Kevin’s company again. Outstanding!
John in Melbourne –
the bidet has worked perfectly for 6 months and I see no reason that it should not keep on going. The bidet is part of my thinking that the loo area is a health centre rather than an unmentionable centre. I have included a foam hand dispenser and a hand air dryer. Also we tried it on the old pan to evaluate it before buying the top of the range Caroma Flex pan and hidden cistern- you need the extra space to feel uncluttered. It took about 6 weeks to get into a comfortable routine with the gear but now I am apprehensive of going to so called 5 star hotels without this necessity. Two people use it 6 times a day. The only problem I have is that we cant see the buttons at night on the unit and that means a night light has to be installed as we dont want to turn main lights on. Couldnt be happier;
Tac –
Very useful, simple & easy to install product. Definitely a very good way to stay hygienic, would recommend to everyone.. Don’t be prejudiced and give it a try, you’ll be surprised!
Shan–
Super quick delivery and simple to install. Easy to use, easy to clean. A good way to keep fresh.
Gordon Nezich –
We decided to buy a Bidet Toilet seat after experiencing them in Japan. The model we chose was the C520 as we didn’t need a remote control. The order was promptly shipped and it took me an hour to install it, although an experienced handyman could do it in less time. It’s just a matter of connecting the water supply and finding a power outlet. It really is worth the money and will value to our house if we sell up in the future. Our friends who have been to Japan keep talking about getting one, maybe they will after sitting on ours. Highly recommended.
SjS –
Great service – ordered it on tuesday – delivered on friday to Qld. It is the second one of these as I ordered this one for my brother – so I already knew of their quality. My C520 replaced an old one I bought 7 years ago after a trip to Japan! This is a step up on my old one – which was a top of the line model in 2008. thanks guys SjS
Tuck –
This bidet seat is exactly what we had hoped it would be. Pros- It functions as advertised. Cleans, warms and much better than paper alone. The support from the fine folks at this site was really good. Prompt, courteous and we couldn’t have done it without them. Cons- Fitting it is difficult. Push it in till it clicks or it won’t work properly. This is a safety feature of the seat, to ensure it is securely fastened to the basin. Tips- If you can, buy the extended seat. Women don’t need the extended seat. Men will appreciate it. Also, once you’re done doing your business you should lift the seat and check underneath it. Using the more powerful features can cause splashback from the bowl up to the lower surface of the seat. A quick wipe will keep this clean. All things considered, we’re extremely happy with this seat and we’re recommending them to everyone we know.
Peter –
Found this model fantastic , it’s disgusting to be without one. Would recommend without hesitation. Only fault it’s a bit heavy on AA Batteries.
Rico –
Wonderful – would never go back to just paper. Having the remote on the wall within easy reach has been very convenient. This unit uses fast heating, so there’s a 1 second or so delay before you get warm water, but i haven’t found it significant. While you usually only need 1 cycle, you can get as much warm water as you need without having to wait for more to heat up. While i partially bought this unit because it has some advanced features – eg pulse – i found that after a few weeks getting used to it, i just went with the vanilla settings. Either way, this bidet can remember your preferred settings, so all you need to press after setting them up is one button. Apart from features and looks, i settled on this DIB unit because it came with a standard two year warranty. Most other bidets – even more expensive ones – have a 1 year warranty that you pay to extend. All in all, i’ve had this bidet a few months and it’s been very reliable – i’m very happy with it.
Vinko –
Awesome little product! Very easy to install, simple to use and a great way to stay hygienic. It was a real pleasure to use right from the start.
AdamW –
Great product – love it! Next day delivery and easy to install.
Roel –
Perfectly fit to our toilet and easily installation guide and so easy to use .We can save now with toilet papers and another contribution effort to save trees
Tony –
I have now purchased 4 of these LB1000.. They are superb.. Easy to install, no power required, function 100% and obviously provide all the benifits of a bidet.. Every toilet should have one.. If you are thinking of a bidet get one of these [ormore if you have several bathrooms!] You wont be disappointed
Rob –
I was a little dubious, but after using it I am giving 5 stars. I really miss it when I travel! It is by far the most hygienic way to wash. Very gentle on piles – just wash and pat dry. It fitted on my Caroma perfectly and looks modern and sleek. My daughter in law went to the toilet and turned it on before seating, gave her quite a squirt! Ha ha. Has it all – price, effectiveness, simple installation savings on paper.
Arthur from Brisbane –
I am quite happy with the bidet except for one thing. In a high pressure area the water jet can be painful. I re-drilled the holes with a one millimeter diam drill bit to give a gentler wash that uses a fuller jet of water. It is now perfect for me.
Swamy–
Spoke with customer service that I was looking to buy a bidet seat. A salesman was scheduled to visit my home the same day. Salesman was very knowledgeable and answered all our questions. I made payment online and got the bidet immediately delivered through the salesman. Fantastic service. Already fitted and working as per specs. Supplied fittings meet Australian standards and are of good quality.
Andrew –
We have had the 850 for 2 years now and it has worked flawlessly. Very hygienic and easy to use.
Great product and customer service.